Juaab believes betting should be a source of entertainment, not a burden. That's why we provide every user with the tools and support they need to play responsibly.
Juaab is strictly for users aged 18 and above.
These tools are always available to help you stay in control of your gaming on Juaab.
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and any increase requires a 24-hour waiting period.
Set a maximum amount you're willing to lose within a given period. Once the limit is reached, betting will automatically stop.
Decide how long you want to play in one session. When your time is up, Juaab will remind you to take a break.
If you feel like you need a break, you can temporarily suspend your account for 1 day to 6 weeks. During this period, logging in or placing bets will not be possible.
If you need a longer break, you can self-exclude for 6 months to 5 years. Your account cannot be reactivated during this period.
Periodic pop-up notifications show a summary of your play time and spending so you can stay aware of your activity.
Juaab is more than a betting platform — we care about your overall wellbeing. Our goal is to create an environment where gaming stays fun, not stressful.
Responsible gaming means treating betting or gaming as a limited, controlled form of entertainment. It doesn't mean you can't play — it means you play mindfully, with a plan, and within your means.
The three core pillars of responsible gaming at Juaab are awareness, control, and balance — staying aware of how much time and money you spend, setting your own limits and sticking to them, and maintaining a healthy balance between gaming and the rest of your life.
Remember, betting is a form of entertainment where both winning and losing are part of the experience. Chasing losses by placing more bets is never a wise move. Juaab always wants you to play with a healthy mindset.
There are warning signs that may indicate your gaming habits — or those of someone you know — need attention. There's no shame in recognising them; what matters is knowing so you can get help in time.
Spending beyond your set budget and finding it hard to stop.
Chasing losses by placing even bigger bets to try to win back what you've lost.
Hiding your gaming activity from family or friends.
Gaming is negatively affecting your work, family, or social life.
Feeling restless or anxious when you're unable to place a bet.
Borrowing money or spending your savings to fund your gaming.
Lying about your gaming or feeling guilty about it yourself.
If you notice any of these signs, contact Juaab support right away or use the self-exclusion tool. We're always here to help.
Ask yourself the questions below. If you answer "yes" to more than three, please speak with Juaab support.
Do you often play longer than you originally planned?
After a loss, do you keep playing — telling yourself "just one more" — hoping to win back what you lost?
Have you ever had arguments with family or loved ones over your gaming?
Is gaming getting in the way of your daily responsibilities?
Have you ever bet with money meant for bills or essential expenses?
Has anyone expressed concern about your gaming?
Do you feel restless or irritable when you're unable to play?
Setting your own limits on your Juaab account is simple. Just follow the steps below.
Log in to your account on the Juaab website or app and click on the profile icon.
Look for the "Responsible Gaming" option within your account settings.
Set a deposit limit, loss limit, session time, or reality check — whatever works best for you.
Select the amount and duration, then save. Limits can be lowered instantly; increasing a limit requires a 24-hour cooling period.
To self-exclude or take an extended break, contact our support team directly via Live Chat or email.
Set a daily / weekly / monthly deposit cap.
Cap the maximum amount you can lose within a set period.
Decide in advance how long you want to play in one session.
Close your account completely for anywhere between 6 months and 5 years.
Gaming addiction isn't just one person's problem — it can affect the whole family. If you believe someone you know is showing signs of problematic gaming behavior, you can play a role in helping them.
Addiction is not a moral failing — it's a health issue. With the right support, recovery is entirely possible.
Juaab strictly prohibits registration by anyone under 18. Age is verified at the point of registration, and identity documents are required as part of the KYC process.
If you have children or teenagers at home who use your device, take the steps below.
If you feel you need help, don't hesitate to reach out. The Juaab support team is always here for you.
Asking for help takes courage. The Juaab support team is ready to guide you in the right direction — without judgment, and with full empathy.