Your personal data is our highest priority. Learn in detail on this page how Juaab collects, uses, and safeguards your information.
We follow internationally recognized security standards to keep your data safe on Juaab.
Juaab only collects information that is necessary to provide its services. No unnecessary data is requested, and the purpose of collection is always clearly stated.
All your data is stored using advanced encryption. Payment details are never held on our servers — secure third-party gateways are used instead.
You can view, correct, or delete your information at any time. You have full control over your data.
Juaab never sells your personal information to advertisers or third parties. This is a core principle that will never change.
Your data is not kept longer than necessary. Once an account is closed, information is deleted within the period required by regulatory obligations.
You can opt out of promotional emails or SMS at any time. You have the freedom to set your communication preferences as you see fit.
This Privacy Policy ("Policy") describes how personal information is handled for users of the juaab.net website and the Juaab mobile app. By using Juaab, you agree to this Policy.
Juaab takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Juaab platform, why we collect it, and how it is used.
We believe that building a healthy and trustworthy gaming environment requires full transparency in how we handle user data. That's why this policy is written in plain language — so every player can easily understand it.
This Policy applies to all Juaab services, products, and platforms. It does not apply to third-party websites or services.
Juaab collects user information in a number of ways. The types of data collected and how they are gathered are outlined below.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial Information | Mobile banking number, transaction history | On deposits & withdrawals |
| Device Information | IP address, browser type, operating system | Automatically on every login |
| Gaming Activity | Bet history, win & loss records | While Playing Games |
Juaab will never ask for your bank account password, PIN, or mobile banking password. If anyone asks for this information, it is not Juaab.
Juaab uses the data it collects for specific and limited purposes only. No information is ever used for undisclosed reasons.
The Juaab website and app use cookies and similar tracking technologies to enhance your browsing experience.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
Juaab never sells your personal data. However, in certain circumstances, limited information may be shared with trusted third parties.
Before sharing information with any third party, Juaab ensures they adhere to the same standards of privacy and security. No use of data beyond what is agreed upon in the contract is permitted.
Juaab uses industry-leading security technology to protect your data. Our security team monitors systems around the clock, 24/7.
That said, no online service can guarantee 100% security. We encourage you to take precautions as well — use a strong password and never share your login credentials with anyone.
Juaab does not retain your data longer than necessary. Different types of information are subject to separate retention policies.
Once the retention period ends, data is securely deleted or permanently anonymized.
Juaab respects your data rights. You can exercise any of the rights below by getting in touch with our support team.
You may request to view the information we hold about you.
You may request corrections to any information that is inaccurate or incomplete.
You can request the deletion of your data beyond what is required by legal obligations.
You can request that we stop using your data for specific purposes.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
Juaab does not knowingly collect information from anyone under the age of 18. All our services are strictly for adults.
If you discover that your child has created an account on Juaab, please contact us immediately at support@juaab.net. We will promptly close the account and delete all associated data.
Juaab may update this Privacy Policy from time to time. Any changes will be published on this page and the "Last Updated" date will be revised accordingly.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We respond to all requests within 30 business days.
When contacting us regarding a complaint or request, please include your registered mobile number and account ID. This helps us process your request faster.